At Aura Retreat Mahabalipuram, we strive to create an inclusive environment for all our guests. We are committed to ensuring that our resort and services are accessible to everyone, including those with disabilities. Our team continuously works to improve accessibility features, ensuring that all our guests can enjoy their stay in comfort and style.
ACCESSIBILITY STATEMENT
This statement was last updated on [insert date]. We at Aura Retreat Mahabalipuram are dedicated to making our resort accessible to all guests visiting our property.
What web accessibility is
An accessible resort experience allows all guests, regardless of ability, to enjoy the beautiful surroundings, amenities, and services we offer with ease and comfort.
Accessibility adjustments at the retreat
We have adapted our facilities and services to comply with relevant accessibility guidelines and ensure that all guests can enjoy their stay. This includes ensuring that our accommodations are equipped for guests with mobility challenges, and that our staff receive training in supporting guests with diverse needs.
- Our accessibility features include:
Wheelchair-accessible rooms and pathways
Braille signage throughout the property
Accessible parking spaces
Staff trained to assist guests with disabilities
Accessible dining options with menu assistance
Guided tours available for those requiring additional support
We acknowledge that certain aspects of our services may depend on third-party providers, and we are actively working to improve these areas.
Some of our services, such as transportation and excursions, may not fully comply with accessibility standards due to third-party involvement. We are committed to addressing these issues and improving our collaboration with those providers.
Accessibility arrangements at Aura Retreat
Our retreat features accessible pathways from the parking area to the main entrance, along with ramps and elevators for ease of movement. We also offer accessible restrooms and dining areas to ensure that all guests feel comfortable and welcome.
Requests, issues, and suggestions
If you encounter any accessibility issues during your stay or would like to suggest improvements, please reach out to our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]